Hi I seem to be getting this view of the threads instead of the full posts, but I've not changed anything

Click options at the top and in the drop down menu you have display mode. Make sure it's on Standard and not Outline or Linear

Thanks Dixie, I knew it was something simple but couldn't remember where it was lol

You correctly found the support forum, but not one of the pinned posts?????

It was quite late last night (for me) to be fair Tiuri