Vet Chipped my dog but! Options

[Essexfunguy]

Sorry guys n girls not really agony but would be greatful for some advice please

had my dog microchipped by the vet in Nov last year, she got out on Monday and was picked up by the dog warden.

problem is they found the Chip but none of the details on the chip are mine they are all the vets details. had the details been correct, the dog warden would have returned my dog to me at no charge ( they do this only once btw)

now i am going to have to find £120.00 + to get my dog back as it was kept in Kennels over night

the advice i want is can i do anything or ask the vet to pay the cost of getting my dog back as they failed to put my details on the chip.
the details on the chip have the Vet my dogs owner, despite it taking 3 trys to get the chip implanted into my dog and them taking my details to put on the chip. they got it wrong and put their details down!

thanks hope someone can help

[whitemage]

If I were you, I'd phone the vet and ask them if, when they microchip pets, they put the owner's details or the vet's details down (as if you were phoning to enquire about getting it done for your pet). Then, if they say that it's the owner's details, you'd have a pretty strong case to complain about and have them pay the kennel charge.

[buzz8976]

I would say that the Vet is at fault for not inputting your details on the chip info, you shouldn't have to stump up for the fees what so ever. You should make a formal complaint that they failed to put the correct information on in the first place. Good luck.

[rich]

Sorry guys n girls not really agony

Don't worry about that - sounds like agony for the dog at least!

[YORKSHIRE GUY]

I really fancy some chips now.

Ask the vet for the money. If they won't pay up take them to the Small Claims Court.

[Tris]

Good advice above. I'd only add that £120 is a hefty price to pay for overnight kennels.

[YORKSHIRE GUY]

Good advice above. I'd only add that £120 is a hefty price to pay for overnight kennels.

Yes. But there are other charges connected to the dog warden.
This isn't taking your dog to be babysat overnight.
There are admin costs, warden wages, warden van, vet fees, etc. Also the person that pays £120 will be paying over the odds to compensate for the fact that pensioners, unemployed will get it free.

[Tris]

Yes. But there are other charges connected to the dog warden.
This isn't taking your dog to be babysat overnight.
There are admin costs, warden wages, warden van, vet fees, etc. Also the person that pays £120 will be paying over the odds to compensate for the fact that pensioners, unemployed will get it free.

The cost in Cambridge is £25 plus any specific identifiable costs - such as if the dog needed treatment for injuries.

[Phoenix19]

When your dog was chipped you should have received paperwork confirming exactly what you had just paid for. When my dog was chipped I certainly received a letter a few days later from the Company concerned, confirming the owner's details had been properly registered with them.

I've never heard of a chip being registered in name of the Vet instead of the pet's owner - unless, of course, they are taking the money but not passing the owner details on to the Company who provided the chips in the first place.

Why not look up the Company who supplied the chip on the internet, see what there website says about it and, if you think you've been conned, ask them to get involved?

[daikaioshin]

Oh... I thought the vet "chipping your dog" was a euphemism...

well... for starter i think you should definately try and find out hy it was registered to your Vet and not you...

otherwise... everything else already heresounds good advice to me!

[jumbler]

I thought that when pets are chipped, the vets details are entered - but that your vet's supposed to have a log of animals, according to the serial number on the chip. That way your personal information can't be disclosed without authority??

So either I've misunderstood the situation, or (someone else) is being very thick indeed...

[ATD]

I thought that when pets are chipped, the vets details are entered - but that your vet's supposed to have a log of animals, according to the serial number on the chip. That way your personal information can't be disclosed without authority??

No, the chip contains a (for want of a better description) serial number, and you're details are stored on a central system tied to that number. You fill in a form and everything when you register the animal.